Technology
How Technology Has Affected and Looks Set to Transform Airports

Delhi International Airport. flickr/isriya
In the news this week we’ve heard how airports will soon be bringing in brand new technology. The Economist detailed how location technology looks set to become universal. It’s estimated that forty-four percent of airlines will be introducing the technology.
Location technology is ostensibly used to interact with passengers. It can be accessed via smartphones and tablets. It keeps people updated about flight developments. This is a great example of how technology plays a huge role in the way airports are run. There are plenty of other ways technology has transformed airports too. Let’s have a look at some of the benefits technology can have for airports.
Booking Tickets
Perhaps the first case of technology changing the airport structure was the ability to book tickets. Booking tickets online is now almost the universal way of booking any flights. Of course, there are those who enjoy showing up at the airport and purchasing last minute flights. But overall the majority of these bookings will happen online well in advance.
Checking In
One of the first instances of technology transforming the airport structure is with checking in. This is a laborious process that many holidaymakers dread. For one thing, it means getting to the airport hours before your flight and then waiting around. However, with technology as it is, people can now check in online. This could be done from home, or on the move using a smartphone. The ability to check in using modern technology has made airports much more efficient.
Flight Details
It’s also possible to find out flight details through your smartphone. As mentioned before, location technology is set to be prevalent. It can be used to inform you of details such as boarding gates and flight times. At selected airports, you’ll have access to this as soon as you enter the airport. It’s a fantastic way to keep appraised of what’s going on without having to go ask someone every five minutes
Luggage Transfer
Whatever you do in an airport you can see technology at work. When it comes to luggage transfer, you wait at the conveyor belt. Many of these use a complex system of air cargo ball transfers to move luggage around. Without this, it would be absolute chaos for passengers trying to retrieve items. The technology in place here allows people to wait patiently for their luggage to come to them.
What of the Future?
Of course, these are all current technological processes in place. So what can we expect in the future? Well, The Wall Street Journal also explored this subject a few weeks ago. It looked at how we will experience airports in the future. The consensus seemed to surround facial recognition and familiarisation. Consider an airport that recognises you and greets you by name. It seems likely the human element will be significantly reduced as well.
It’s obvious that technology continues to have a massive bearing on how airports are run. And it seems that in the future we can expect even more developments. It might reach the stage where everything runs by machines, and human interaction is a thing of the past.
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