One of the largest and most important areas of business is information technology. Now that ninety percent of businesses rely on the internet, it is essential that you can respond to any IT mishaps. If you don’t, you will lose a lot of money while you are trying to fix the problem. The answer is to improve your tech support so that no issue can take you offline. To do that, you need to read the following. Here are five ways to make it happen.
#1: Hire The Right People
If you are going to keep your tech support in-house, you need to hire wisely. One wrong employee can completely ruin the effectiveness of your IT department. Every candidate should have a very good resume with experience in handling advanced problems. To make sure these people aren’t lying, you can incorporate a test into the interview process. If they pass the test, they are worth considering. If they don’t, better luck next time.
#2: Outsource It To A Pro
The other option is to admit that you don’t know what you are doing and ask for help. There is nothing wrong with asking for help, especially when you are dealing with an unknown quantity. With the help of web pages like https://www.cmitsolutions.com/services/help-desk-software, you can find a great partner. Your partner will then take care of all of your IT needs so that you don’t have to worry. All you have to do is analyze your partnership and pay them their fee.
#3: Make It 24/7
IT isn’t usually a job that requires 24-hour assistance. For the most part, the problem occurs and the assistant fixes it as and when they can. But, that isn’t a good way of dealing with a problem. A good way of dealing with the problem is to solve it straight away. Then, you limit the amount of damage it can cause. You can do just that with a 24/7 IT team. Regardless of when the problem occurs, they will be on hand to fix it and remedy the problem. It will cost you more as you will need to hire more people. But, your tech support won’t be as efficient or effective if they don’t work around the clock.
#4: Send Them On Courses
Whether they are the best of the best, they can always improve. That is the same for everyone, which is something you might want to consider later. As such, you need to offer them the tools to make themselves better at their job. Even if you are a novice, you can help them grow. All you have to do is send them on training courses. Training courses have experts and professionals on hand to troubleshoot any issues and offer advice. When they come back to work, they will know more about their job than ever before. And, they can use that knowledge to your benefit.
Your IT support is a major part of your business, so treat it with respect. If you don’t, you will find your life in the business sector gets much harder.
Are You Aware Of Your Children’s Online Activity?
There’s a big, wide, scary, often strange world out there, and it’s the task of any individual to grow into an adult and begin to contend with it. However, most responsible parents understand that showing the raw facts of life, or being introduced to bad influences is simply not suitable for a young child. They must learn slowly, with care, and appropriately to the degree we’re able to foster that environment. Parents cater to this by controlling what friends their children make, or what hours they may be allowed to spend time with them.
However, a growing cause for concern is the fact that many parents fail to keep their children safe online. The internet may as well be its own world, and it reflects our reality, both the good and the bad, the trustworthy and the terrible. This means that as a parent, it’s important to stay aware of your child’s online activity. If you can do that, you can better control the content they see, what they’re allowed to access, and the influences they are moved by.
Use Worthwhile Content Filters
It’s important to use the best content filters and parental controls you can. Some offer you access to limit internet time, while others help you block certain websites or content from being seen. With the best cyberbullying safety services, you can also ensure that your children are equipped to handle the unfortunate likelihood of encountering abuse online. The more you can engage in good habits now, and regulate their usage, the less likely they are to come to harm within the wild west that is the online world.
Understand The Trends
Understand the trends that occur and know how to deal with them. For instance, you might block access to certain apps or sites, but your child’s friend’s parents may not have the same philosophy. If you know the trends through paying attention to what they’re saying, you will be able to assess if they’re healthy or not. For instance, TikTok is now seen as a negative influence on many young children due to how poorly they moderate their content, and how limited content filters are in place. When you make decisions to help them stay secure, you are in effect limiting the vulnerable pathways in which they could become less safe.
It’s important to say, but stay alert. If you notice your child is finding it hard to engage with social media, or they follow a risky YouTuber, you are within your right to restrict access or to observe more closely. It’s a tough job, but ultimately you cannot completely banish your child from the internet for the entirety of their childhood. It’s best to help them build healthy habits now and also know how to stay safe online than to pretend it doesn’t exist. To that end, you’ll be making the right choices.
With this advice, we hope you can better stay aware of your children’s online activity, and manage it as appropriately.
How does Technology Affect the Working Environment?
Throughout history, machines and technology have changed the way that we work across nearly every industry. From the industrial era, all the way through to the modern age, it would seem that technology has improved working conditions significantly. The impact that it has had is immense. Some of the main changes can be found below.
Speed and Efficiency
Workers in this day and age are far more productive than they have ever been. The impact that technology has had on work, both in communication and manufacturing has increased the rate of production and the speed at which business can occur. Tech in the workplace has also helped workers to become far more efficient. What once took hours can now take minutes. Messages can be sent to clients across the world and proposals and payments can also be transferred instantly. Support for workers can also be found online. For example, personal injury claim legal help can be obtained online and you can file a claim within minutes.
Working Together as One
Team coordination really has never been easier. When you look at online communication tools and technology you will soon see that people can now work together much more closely. Collaboration is also much simpler to achieve. Even when colleagues are not able to be in the same workplace physically, teams can hold meetings through video technology. They are also able to work on the same documents through file-sharing platforms such as Google Drive and this is fantastic to say the least.
Technology and Office Culture
Everyone knows that tech in the workplace is changing. Beer is available on tap in some workplaces and others are offering video games as a means for their team to relax at the end of a hard day. Open offices are also a trend. The mere idea of creating a better company culture can now be used to lure workers who are in-demand and this doesn’t look to be going away anytime soon. Technology in the workplace has also made it much more possible to work remotely. Companies need to create incentives to try and keep their workers happy and to also keep them drawn into the office.
Live where You Work
One of the biggest impacts of tech in the workplace is the workplace itself. Most jobs require you to clock in and work on-site but there really are so many open positions for those who telecommunicate, and people can now work from home more than ever before. Of course, with so many changes being made it’s not hard to see that so much is being done to try and help support this movement and some companies have even put in the effort to try and make sure that they give their teams the chance to work from home permanently. Only time will tell what the future holds, but right now it looks like tech has had a huge impact on the workplace and the effects are going to be felt for years to come.
Quotes To Get Your Boss To Take Cyber Security Seriously
There is no denying that data security is something that all businesses need to take seriously today. Unfortunately, there are many companies out there who are failing to do so. This is because they have the “it won’t happen to me attitude.” However, many companies have closed after a data breach. Therefore, to save the future of your business and your job, try to convince your boss with these quotes…
We are going to start with a quote from the founder and CEO of Blue Lava, Inc, Demitrios ‘Laz’ Lazarikos, who talks about implementing a modern program on cyber risk. From privileged access management services to network segregation, we need to stay ahead of the times with our strategy.
“A modern cybersecurity program must have Board and Executive level visibility, funding, and support. The modern cybersecurity program also includes reporting on multiple topics: understanding how threats impact revenues and the company brand, sales enablement, brand protection, IP protection, and understanding cyber risk.”
If your boss thinks he or she is above the law, William Malik, VP and Research Area Director for Information Security at Gartner has a great quote on the matter…
“A business will have good security if its corporate culture is correct. That depends on one thing: tone at the top. There will be no grassroots effort to overwhelm corporate neglect.”
Chairman of the Ponemon Institute, Dr. Larry Ponemon, has spoken about insider attacks. Insider attacks – whether malicious or accidental – are the most common. However, they’re not being taken as seriously as they should…
“We discovered in our research that insider threats are not viewed as seriously as external threats, like a cyberattack. But when companies had an insider threat, in general, they were much more costly than external incidents. This was largely because the insider that is smart has the skills to hide the crime, for months, for years, sometimes forever.”
While some business owners do implement cyber security controls, there seems to be a lack of thought behind the strategy that is implemented, and this is what Dr. Chris Pierson, CEO at Binary Sun Cyber Risk Advisors has said on the matter…
“What we should actually be doing is thinking about what are our key controls that will mitigate the risks. How do we have those funneled and controlled through the team that we have, how do we work through that in a well-formatted, formulated process and pay attention to those controls we have chosen? Not a continual, add more, add more, add more.”
One of the biggest problems with data security is that a lot of business owners believe it is nothing more than an IT issue. Steven Chabinsky, Global Chair of Data, Privacy & Cybersecurity at White & Case LLP, has put this into perspective…
“Thinking of cybersecurity solely as an IT issue is like believing that a company’s entire workforce, from the CEO down, is just one big HR issue.”
So there you have it: some of the most compelling quotes out there regarding cyber security today. We hope these will help you to convince your boss that it’s critical!
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