Connect with us
Tech support


One of the largest and most important areas of business is information technology. Now that ninety percent of businesses rely on the internet, it is essential that you can respond to any IT mishaps. If you don’t, you will lose a lot of money while you are trying to fix the problem. The answer is to improve your tech support so that no issue can take you offline. To do that, you need to read the following. Here are five ways to make it happen.

#1: Hire The Right People

If you are going to keep your tech support in-house, you need to hire wisely. One wrong employee can completely ruin the effectiveness of your IT department. Every candidate should have a very good resume with experience in handling advanced problems. To make sure these people aren’t lying, you can incorporate a test into the interview process. If they pass the test, they are worth considering. If they don’t, better luck next time.

#2: Outsource It To A Pro

The other option is to admit that you don’t know what you are doing and ask for help. There is nothing wrong with asking for help, especially when you are dealing with an unknown quantity. With the help of web pages like, you can find a great partner. Your partner will then take care of all of your IT needs so that you don’t have to worry. All you have to do is analyze your partnership and pay them their fee.

#3: Make It 24/7

IT isn’t usually a job that requires 24-hour assistance. For the most part, the problem occurs and the assistant fixes it as and when they can. But, that isn’t a good way of dealing with a problem. A good way of dealing with the problem is to solve it straight away. Then, you limit the amount of damage it can cause. You can do just that with a 24/7 IT team. Regardless of when the problem occurs, they will be on hand to fix it and remedy the problem. It will cost you more as you will need to hire more people. But, your tech support won’t be as efficient or effective if they don’t work around the clock.

#4: Send Them On Courses

Whether they are the best of the best, they can always improve. That is the same for everyone, which is something you might want to consider later. As such, you need to offer them the tools to make themselves better at their job. Even if you are a novice, you can help them grow. All you have to do is send them on training courses. Training courses have experts and professionals on hand to troubleshoot any issues and offer advice. When they come back to work, they will know more about their job than ever before. And, they can use that knowledge to your benefit.

Your IT support is a major part of your business, so treat it with respect. If you don’t, you will find your life in the business sector gets much harder.

Use your ← → (arrow) keys to browse

Student @ Advanced Digital Sciences Center, Singapore. Travelled to 30+ countries, passion for basketball.

Continue Reading


The Key Approaches To Strengthen Your Business’s Data Security



Data security threats have become a topic of much concern as of late. We’ve all seen news of breaches both severe enough and frequently enough to reconsider how we protect our business. If you’re concerned that your business doesn’t have the provisions to protect itself from such a threat, then here are some of the approaches that you might want to take a closer look at.

Understanding cyber attacks

First of all, it’s important to understand the nature of cyberattacks. They are any form of attack that’s designed to access and exploit your system and network. The goals can include deletion of data, erasure of it, as well as denying your own access to it. However, cyberattacks come in many forms, meaning that you need to ensure that you have a scope that’s defended in various ways. Look at some of the most common cyberattacks lately. They include not only hacking through security flaws but also making use of scams to trick your team and the proliferation of malware that can steal data for them. As such, there are four main approaches to preventing the threat of a cyberattack.

Install the right tools

Hackers and cybercriminals have a lot more options at their disposal, the more open that your system is. As such, you should take a look at the various kinds of cybersecurity software that you can install on your systems. Antimalware is all about finding and eliminating things like viruses and spyware that can change or steal your data. Firewalls prevent unauthorized access to your networks. Virtual private networks usually hide your connection to networks while also encrypting any of the data sent to or from your systems so that if someone were able to “eavesdrop” on your connection, they would be unable to make sense of the data being sent. Depending on the type of network you work with, all of these tools might be necessary.

Have a strong IT staff

As a business grows and it becomes more reliant on sensitive data that, if stolen or erased, could be a huge cost to the business, it becomes more important to make sure that the IT team you have is able to responsibly keep that data safe. As such, beyond your basic IT support, you need those who specialize in security. You can outsource to expand the team or hire more members, but you can also look at providing training such as a masters in cyber security online, which may be more cost-effective in the long run. What matters most is that you make sure you have someone with the right skills and understanding of cybersecurity on your team in the end.

Training a smarter team

The team that protects your business from cybersecurity threats isn’t just the IT specialists that should know better. Any individual who uses any of the endpoints, including apps, devices, and software that connects to your sensitive data should be well aware of their responsibility. Basic IT security training for all of your team should include things such as the following: recognizing scams that they should avoid, making sure they don’t leave their terminals alone while they are logged in, and the appropriate ways to report any evidence of a perceived breach. A large number of successful data breaches are caused by employees who did not perceive a potential threat, such as phishing scams or dodgy links that then lead to someone getting hold of their access data.

Adapting to new endpoints

As your business grows and its IT scope grows, you’re likely to start adding new hardware (such as PCs, tablets, and the like) to devices that can access the data you want to keep secure. Similarly, new software might make use of that data as well. It’s important that you and your IT team consider the security of each endpoint, making sure that it doesn’t open up any new breaches in the network that can’t easily be covered again. This is especially important in the age of remote working. You need to make sure that any devices that your employees use have the right tools on them to protect them from outside interference. This can mean, for instance, having the policy to provide VPNs and anti-malware for each employee that remote works and making sure they’re installed.

The pointers above are just the start. You need to take a more detailed look at each and every one of these considerations to make sure that you’re taking a comprehensive approach to preventing breaches and the massive reputational and financial damage that they can do to a business.

Prev postNext post
Use your ← → (arrow) keys to browse

Continue Reading


Art & Technology




Art has accompanied humanity for thousands of years. Artistic expressions allow us to communicate emotions, feelings and even record historical events. However, art does not remain unchanging and artists have found new forms of expression in technology.

Some people mistakenly consider the concepts of art and technology to be totally opposite and heterogeneous. However, it is almost impossible to explain the impressionist style in painting or the silkscreen printing technique without the implementation of innovative technological resources for their respective periods.

In this sense, as can be seen in this article published on the leading art market data and analysis platform, Artificial Intelligence (AI) and other technological tools aim to be the present and the future of art.

What is the future of art in the technological world?

Thanks to the many technological advances, more than a few aspects of daily life have become simpler and easier. For example, in the last year, collectors, buyers and art lovers have been able to enjoy both 100% online auctions from the best houses, as well as paid virtual tours of the most prominent and important museums.

For these reasons, it is reasonable that art and each of its processes (from the artist’s inspiration to the production of the works or their commercialisation) find the necessary tools in technology.

Artificial Intelligence (AI)

AI is helping thousands of artists from different branches of the arts (music, photography, film, painting, among others) to create unique and different pieces, never seen before. AI serves as an important tool to facilitate tasks that, until a few years ago, were only possible through the human mind.  

AI computer algorithms provide efficient and accurate solutions to problems related to cognitive activities, such as pattern recognition and data processing in art. Although there is still much to be discovered and created through AI, this technology is already making everything much easier and more intuitive for artists.

Virtual reality

No, this is not a fiction film. Creating new art through virtual reality is already a fact. Virtual reality gives artists the opportunity to create totally innovative and original pieces.

The three-dimensional computer-generated environment, which until a few years ago was exclusively used in sectors such as medicine, sport, architecture and entertainment, is now also the future of art. This technology offers multiple benefits to artists. However, we must not forget art lovers, who through augmented reality can enjoy the work of their favourite artists, even if they are thousands of kilometres away.

3D printing

For their part, 3D prints have been a great success in the world of modern art. With this technology, more than a few sculptors have benefited from the process of creating them. 3D printing solves many problems associated with sketching errors, as well as the limited storage space in studios and workshops with limited square footage.

Use your ← → (arrow) keys to browse

Continue Reading


How Has Technology Changed Farming Over The Years?



Technology has become a big thing in the world. No matter where you look, technology is everywhere and that isn’t going to be changing any time soon. We live in the age of tech, and if you can’t get behind it then you are going to be left behind while everyone else surges forward. This is exactly what has happened to the farming industry over recent years. Technology has made processes easier to complete, and generally made a positive impact on the industry as a whole. 

But. how has it done this? There are many different elements that make up farming, and tech has managed to ingrain itself in each and every one of them. 

Crop Genetics And Pest Management

While the idea of improving plant genetics isn’t new, it is made a lot easier by the development of technology in the field. Plant breeders have been working to improve germplasm to develop seeds that have the best mixture oc characteristics possible. As such, they can make sure they get the best yield when it comes to specific weather conditions and soil. It’s important to understand that the older methods are still used here, but they are also combined with a newer approach that involves the latest tech. 

Genetic engineering technology plays a huge part in this process, as it helps to improve a number of different things about the plant. By doing this, farmers are able to increase crop yields, making their farm more efficient. 


The new and improved farm equipment has had the most significant impact on the farming industry. It has drastically changed the way that farmers raise and care for their livestock, as well as growing plants. The heavy duty equipment such as tractors, combines, and planters all make their life a lot easier. If you need any old school products such as a G8P 12V 8 GPM Portable Fuel Transfer Pump then these are still available for farmers to purchase. It’s not to say that just because tech has come about it’s completely out with the old. 

The biggest benefit of mechanization is that farmers are now able to produce more from their farms with less labor. Saving farmers money, producing more to cater for the demand and all around making life much easier for those who are in this industry, tech has been a lifesaver in some ways. 


When you think back to being a kid, do you remember the farms that you saw on TV? Well, that is how they used to be. There was a little bit of everything by way of animals, and certain crops were also grown depending on what kind of farm you had. With tech coming into the equation more and more, farms have become more specialized in recent years. 

When you visit a farm now, you are more likely to see one type of livestock being raised than a whole range of them. Back in the olden days, raising a range of different livestock was where the money was, but not anymore. Thanks to technology, focusing on one area rather than all of them is actually more profitable. It gives you the chance to acquire all of the tech that you need to focus on that one area, and it also means the farmer has more knowledge of it. Therefore, what is produced is a much higher quality than it would be otherwise. 

Livestock Genetics And Breeding

Humans have been domesticating animals for a long time now, and farmers used to select particular livestock, breeding them to adapt to certain conditions. Or, they would be bred with one purpose in mind: the end goal. The technology to aid this practice has come a long way in recent years, and now there are animal geneticists who work to identify the genes within animals and then enhance them for various reasons. 

Embryo transfer is gaining more and more popularity over recent years, especially in the dairy industry. This wouldn’t have been possible fifty year ago, and it is thanks to technology that it is possible now.

Now, you should understand a little more about how technology has changed farming over the years. There have been many changes to how farming used to be, ensuring that farmers can keep up with the rising demand from the market. Of course, it’s not easy to make all of these changes for farmers, especially the ones who have been used to doing things the old fashioned way. But, with technology at the forefront of almost everything that we do, it’s hardly surprising that it has made its way into the farming sector.

Use your ← → (arrow) keys to browse

Continue Reading