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Charity in China; Reforming China’s Non-Profit Sector

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China Red Cross, Source: AsiaNews.it

Posted by Jessica Drun, AsiaEye

Recent scandals involving charity misspending and embezzlement have tarnished the image of China’s non-profit organizations (NPO). News of these controversies has spread like wildfire across Chinese micro-blogs and public philanthropy suffered a blow by alienating potential donors. For instance, China saw an immediate decline in blood donations following the Guo Mei Mei incident, in which the supposed general commercial manager of the Red Cross flaunted her lavish lifestyle on Weibo, a Chinese social networking site. The Red Cross in China now reportedly faces a 30-40% shortage. With Chinese people increasingly wary of corruption, monetary contributions to charities have reportedly more than halved from June to August of this year. The consequences of these trends are grave, as Chinese citizens across the board have called for government reform in the country’s nascent third sector—and Beijing is feeling some pressure to respond.

The economic reforms spearheaded by the late Chinese patriarch, Deng Xiaoping, are largely credited with unleashing market forces that spurred China’s rapid growth. The “opening up” policy contributed to a wide scale privatization campaign, leaving in its wake a debilitated social safety net. These trends, coupled with an upsurge of development-induced social problems, have opened space for Chinese NPOs to emerge at the forefront of the country’s public service sector. Under- resourced and overextended, China’s third sector has been a reoccurring topic in legislative debates in recent years—both in the front lines of grassroots initiatives and among many levels of government officials. The situation presents an interesting contradiction, wherein the Chinese government must face the need to address social problems while at the same time realizing that such a move could detract from its authority.

The landscape of the country’s third sector has changed significantly in recent years. This change is reflected in official government statistics that show the number of registered organizations has shot up over 40% between 2005 and 2010 alone. This increase does not include unregistered organizations, which are blocked from formal proceedings by China’s dual-registration system and strict guidelines. Comparatively, the non-profit landscape was practically barren under Mao’s rule and these types of organizations did not emerge until the 1980’s. This surge coincides with the Chinese Communist Party’s (CCP) decision to defer social management responsibilities to NPOs as a means to promote Deng’s economic policies and encourage market forces. The initial non-profits were directly under government jurisdiction but as social problems emerged at a faster rate than the Party could manage, the central government began to defer control and reform the system.

Approaches to reform have been multifaceted. The central government, citing the importance of preserving social order, has sought to revise the current bylaws underlining non-profit management. The central government has overseen the establishment of experimental sites in Wenzhou, Shanghai, and Shenzhen to test the prospect of transferring more government functions to non-profit organizations. The National People’s Congress and the CCP Central Committee have dedicated a section of the country’s next Five Year Plan (FYP) to charity management, ostensibly to address rising public discontent towards corruption in NPOs.

In Chapter 39 of the 12th Five Year Plan, the central government called for the development of social organization through a streamlined application process, improved tax incentive laws, and policy support a la legal and regulatory protections. Before final approval in March 2011, the government disclosed the FYP guidelines to the Chinese people through a series of public hearings, seeking e-mail feedback and leaving room open for revision. Consequently, a Charity Law, drafted by the Ministry of Civil Affairs (MoCA), which has been on the table since 2005, has resurfaced for consideration. In July 2011, the government reopened the draft as the “Guideline for the Development of Charity in China” and solicited public input to give direction to charity growth and expedite processes conducive to the 12th FYP. However, the draft has since seen little movement within the legislature.

Meanwhile, frustrated by government inaction, local and provincial governments have apparently taken matters into their hands. Respective authorities in Jiangsu, Ningbo, Hunan, Beijing, and just recently Guangdong have each enacted their own set of regulations, facilitating registration processes and allowing for more accountability in non-profit management. These moves have been commended by officials higher up in the government. In late 2010, a MoCA representative voiced his hopes that these developments will help guide those on a national scale.

The general consensus on the need for reform paints an interesting picture for future developments of the third sector. The timing of the FYP and its related reforms comes at a critical crossroad in China’s development. First, the 12th FYP coincides with a transition of power to its fifth-generation leadership that will take place in 2012. Chinese leaders seek a seamless power change, but they must address the growing challenges posed by increasing social unrest. By adhering to the tenets set by the FYP and by shaping public interests through the charity law, the Party could mitigate discontent among the masses, while at the same time demonstrate responsible leadership. Moreover, promoting China’s international image should provide further incentive for the government to amend its non-profit regulations by legitimizing the new leaders through social progress. It should be noted, however, that certain types of non-profits within the sector, such as those dedicated to religion and human rights, will see little change in their directive.

These advancements in the third sector may also point to the prospect of more comprehensive reform throughout the country. Grassroots movements empower and educate citizens for involvement in the public sphere, which then calls for a more active and informed society, with its own functions and claims. Larger citizen involvement, enabled by a burgeoning nonprofit sector, could lead to a further decentralization of power. This would be in line with the CCP’s “big society, small government” policy that seeks to create a network of social protections wherein citizens serve as intermediaries between the government and social organizations to sustain and promote a “harmonious society”. In essence, nonprofit reform may equip the citizenry with the capacity to take on the Chinese government’s social functions and become that “big society.” The deciding factor, however, is largely dependent on the direction the central government takes from its current Catch-22: toward third sector reform at the cost of its relative power or the continuation of the status quo at the risk of social instability.

Please share and join the discussion on facebook by clicking the “Like” below. Published with the written permission from AsiaEye (Project 2049 Institute).

Sanskar Shrivastava is the founder of international students' journal, The World Reporter. Passionate about dynamic occurrence in geopolitics, Sanskar has been studying and analyzing geopolitcal events from early life. At present, Sanskar is a student at the Russian Centre of Science and Culture and will be moving to Duke University.

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Know The Differences between Static and Dynamic QR Codes

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In the digital age, qr code have become an integral part of our lives, bridging the physical and digital worlds seamlessly. They enable quick and convenient access to information, websites, and multimedia content. QR codes come in two main flavors: static and dynamic.

In this article, we will explore the differences between these two types of QR codes and introduce you to a powerful qr code generator known as QRFY. We’ll delve into the versatility of dynamic QR codes and how they can be a game-changer for your business.

Static QR Codes vs. Dynamic QR Codes

Static QR codes are the traditional, one-time-use variety. Once generated, the encoded information is fixed and cannot be altered. These are great for simple, permanent links, such as sharing a website URL or contact information.

On the other hand, dynamic QR codes are a dynamic duo. The content behind these codes can be changed at any time without the need to update the QR code itself. This feature opens up a world of possibilities.

With QRFY, you can create dynamic QR codes that offer unparalleled flexibility. QRFY supports hosting various types of content, including PDF documents, images, videos, vCards Plus, restaurant menus, and much more.

Customization at Your Fingertips

QRFY takes customization to the next level. You can create custom QR codes with your logo, color schemes, or choose from predefined templates. This means your QR codes can reflect your brand identity, making them more recognizable to your audience.

Detailed Analytics and Control

With QRFY, you gain valuable insights into the performance of your QR codes. You can track the number of scans per day, monitor user demographics by country and city, and even analyze data on the browser and language preferences of your audience. This data can help you fine-tune your marketing strategies for better results. Plus, you can easily export this information for in-depth analysis and decision-making.

Key Features of QRFY:

  • Dynamic content updates: change the content behind your QR code at any time.
  • Content variety: host PDF documents, images, videos, vCards Plus, restaurant menus, and more.
  • Customization: personalize your QR codes with your logo, colors, or templates.
  • Advanced analytics: monitor scans per day, user demographics, browser data, and language preferences.

QR codes have come a long way from their humble beginnings and are now an essential tool for businesses and individuals alike. With the advent of dynamic QR codes, made easy through QRFY, the possibilities are endless. The ability to update content, track scans, and customize your QR codes makes them a powerful asset for marketing and communication.

Whether you want to share information, promote your brand, or streamline user interactions, QRFY’s dynamic QR codes are the way to go. So, take advantage of this dynamic shift in QR code technology. Embrace the flexibility and control offered by QRFY and watch your QR codes evolve with your needs. Dynamic QR codes are not just links; they’re gateways to a world of possibilities, limited only by your imagination.

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Here’s How to Boost Employee Satisfaction Today

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If you wish to maintain your employees and positive workplace morale, it is important to stay on top of employee management and know how to improve the workplace to benefit your employees. 

This guide will share the best ways to boost your employee satisfaction and guarantee to make them feel appreciated. 

Use chaplains to improve your workplace conditions

As a business owner, it is essential that you improve and maintain workplace conditions so that employees can feel satisfied while working for your business. Whether you lack support or have a dirty and messy workspace, you will not guarantee to maintain employees’ happiness or keep them working for your business if you do not offer great workplace conditions.

If you wish to improve your fast food employee retention, it is a great idea to use chaplains as they work to improve workplace conditions and measures so employees can feel happier and attain greater job satisfaction. 

Offer rewards for their efforts

It is important to offer rewards to employees for their hard work and effort so you can show that you appreciate and respect them.

A small pay bonus at the end of the month or taking them out for a nice lunch cannot prove to them that you have noticed their efforts and respect them for it, which will encourage them to feel satisfied with your management.

Ask them how they are and offer them support when they need it

As a manager or boss, you might often lack the time or thought to ask employees how they truly are. You might ask them each morning briefly how they have been, which will likely attain the same response. Many people will tell you that they are OK, even if they are not.

Whereas if you sit down with your employees individually and open up an honest conversation, you might find that they are not truly happy inside or outside of work. If an employee tells you this, it is important to listen to them and offer them support so that they can boost their happiness and well-being again which will ensure that they are satisfied at work.

Support their development and provide more training

Another great way to boost employee satisfaction is to support their development and offer them more training. 

Not every employee will want to climb the ladder in your business however there will be a select few who will want to climb higher in your company which will help them gain more success.

Therefore, to maintain and boost employee satisfaction, it is essential that you support their development and listen to their goals so that you can provide the right training for them to reach them.

Using these simple yet effective tips, you will guarantee to boost employee satisfaction in your company today. Simply listening to them, rewarding them and ensuring it to improve your workplace conditions will guarantee that your customers feel more satisfied and happy working for your business.

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Tighten Up Your Customer Service In These Ways

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It’s always a good idea to make sure your customer service is as good as can be. After all, the better the customer service is, the more profitable the business will be – because having happy customers means that you are going to be a lot more successful. In general, then, what are some of the great ways to make your customer service better? In this post, we’ll discuss just some of them that you may want to be aware of so that you can effectively keep your customers much happier for longer.

Schedule Your Staff Properly

Your customer service staff need to be scheduled as well as possible if you want to keep the customer service as good as possible. The more effective their scheduling is, the more that they can actually provide a decent service to people, so this really is something that you will want to be aware of here. Scheduling can mean having some time tracking for call center purposes, or simply making sure that your staffing is at the appropriate levels. In any case, it’s hugely important to get it right, and will mean a better experience for your customers every time.

Be Honest In Your Dealings

In any and all dealing with your customers, you need to make sure that you are being as honest as possible. The more honestly you approach and communicate with your people, the better that is going to be for them and for you. To this end, make sure that your staff are trained on being as honest as possible with customers. This is a simple step and change that can make a world of difference, so it’s something you really want to think about. You will find you have much happier customers as a result of this simple change.

Under-Promise & Over-Deliver

This is a general approach that you may want to consider if you are trying to keep your customers happy, and it’s amazing how much it can help you to do so. Essentially, it’s all about being careful not to promise too much to your customers. If you know that something is going to take three days, promise five days. That way, when it only takes three, they will be pleasantly delighted. This is a really effective way to keep your customers so much happier, and it really does work very well, so make sure to bear it in mind.

Exceed Expectations

In general, going above and beyond is a really important way to impress people too, and this is something that you should be able to achieve relatively easily as long as you make a point of it. In fact, turning this into a core thing that you tend to try and provide will mean that you become excellent at customer service in no time at all, and it’s amazing just how well it can really work. So make sure that you do this if you want to keep people happy and make them smile.

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